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Owned and operated by Longevity Modern, our team is ready to answer your questions about red light therapy, cold plunges, saunas, and more.
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Frequently Asked Questions
How long does shipping take?
Most orders ship within 1 to 3 business days, with transit times of 5 to 8 business days. Free Shipping on Most Orders Within the Continental U.S. (Excludes AK/HI).
How can I track my order?
Once your order ships, you will receive a confirmation email with a tracking number and a link to follow your package in real time. If you have not received tracking information within 3 business days, please contact our team.
What is your return policy?
We offer 30-Day Returns on eligible items. If something is not the right fit for your space or routine, please review our Return Policy page for full details on how to start the process.
Can I exchange a product for a different model?
We are happy to help you find the right match. Reach out to our team within the return window and we will walk you through available options for an exchange based on your needs.
How do I choose the right red light therapy panel for my needs?
Panel selection depends on the coverage area you prefer and how you plan to use it in your routine. Our product pages include detailed specifications, and our team can help you compare models to find the best fit for your wellness goals.
What kind of setup is needed for a cold plunge or infrared sauna?
Setup requirements vary by model. Cold plunges generally need access to a water source and a level surface, while infrared saunas require a standard electrical outlet and enough clearance for ventilation. Each product page outlines specific requirements.
Do you charge sales tax?
Sales tax, if applicable, is calculated and displayed at checkout.
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Timely Responses
Our team aims to reply to every inquiry within 24 hours during business days.
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Your personal information is protected with industry-standard encryption at every step.
Premium Selection
Every product is thoughtfully chosen to support recovery, relaxation, and long-term well-being.
30-Day Returns
If a product is not the right fit, our return process is simple and backed by our Return Policy.
